Frequently Asked Questions
Assisting you with your luxury couture and ready-to-wear inquiries.
How can I book a couture appointment?
You can book a private consultation at our Paris or Beirut ateliers by contacting our concierge through the 'Appointments' section or via email at [email protected].
What is the standard delivery time for Ready-to-Wear collections?
Standard international shipping typically takes 5 to 10 business days. Please note that items requiring specific alterations or pre-order pieces may have extended lead times.
Do you offer worldwide shipping?
Yes, Georges Hobeika offers luxury white-glove shipping to most international destinations. Shipping costs and import duties are calculated at checkout based on your location.
What is your return policy for online purchases?
Ready-to-wear items can be returned within 14 days of delivery, provided they are in original condition with all security tags attached. Haute Couture and custom-made pieces are final sale and cannot be returned.
How do I ensure the correct sizing for my order?
Each product page includes a detailed size guide. For high-end garments, we recommend referencing our specific measurements or contacting our style advisors for personalized fit assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for high-value Couture transactions.